Redemptions

At SpinPals Casino, Sweeps Coins can be redeemed for prizes once they meet the eligibility rules. Each eligible Sweeps Coin is valued at $1 for redemption purposes. Gold Coins are for entertainment play only, have no monetary value, and cannot be redeemed.

Before requesting a prize, check that your balance includes at least 100 eligible Sweeps Coins. Sweeps Coins awarded through promotions may need to meet the playthrough requirements listed in the applicable promotion terms. SpinPals’ general policy states that these requirements range from 1x to 20x, depending on the offer.

Who Can Request a Redemption

Redemptions are available to eligible players in the United States, except in Alabama, Arizona, California, Connecticut, Delaware, Idaho, Louisiana, Michigan, Montana, Nevada, New Jersey, New York, Tennessee, Washington, and West Virginia. Play and redemption access may depend on your location, so check the current Sweepstakes Rules before submitting a request.

Your account must meet SpinPals’ eligibility rules, and you may be asked to verify your account information or identity. Follow the instructions shown in your account and provide any requested information. Incomplete details or verification checks may delay or prevent a redemption.

Redemption Limits and Available Methods

You can submit one redemption request per account every five days. Each request is limited to a maximum of 500 eligible Sweeps Coins, and the minimum balance required to submit one is 100 eligible Sweeps Coins.

The available redemption methods are not specified in the information provided here. Check the redemption area in your account for current options and instructions. Payment methods used to purchase Gold Coins are not necessarily available for prize redemptions.

Processing Times and Possible Delays

SpinPals does not provide a standard processing time or guaranteed completion date in the available redemption information. Check your account for request updates, and contact support if you need help with a pending request. You can reach the team by live chat or email at support@spinpalcasino.com.

Requests may take longer if account verification is incomplete, information needs review, or a request does not meet the eligibility rules. Multiple accounts, bonus abuse, or participation in sharing schemes may also lead to a withheld or denied prize, or account suspension.

Before You Submit

Confirm that you have at least 100 eligible Sweeps Coins, completed any playthrough requirement that applies, and entered the requested account details accurately. Review the current Sweepstakes Rules and promotion terms, since they govern eligibility, verification, and redemption conditions.